FAQ

1. Why price so high?

As we have noted before, we are better experienced in handling all cases in China. Meanwhile, we use our income to support our free users (language lessons, emergency calls & advices).

2. I am in Beijing/Hangzhou/ (any city) now, can I get a translator here?

Yes, although our office is located in Shenzhen, you can have an interpreter from us in any place of China. Besides our branches distributed in major cities, we have created a strong social network with peer companies or organizations that are doing great jobs also.

3. I have not been to China before, can I get any help for my business here?

Of course. Our works on market research, supplier evaluation, products purchasing, policy advising can be helpful for our customers. As we are working frequently with wholesalers, retailers or even dropshippers of all industries, much experience has been gained from it.

4. How can I pay? Can I get an invoice?

We accept standard PayPal transfer, wire transfer, local Apps payment (Wechat Pay, Alipay) or cash. You will get official and lawful invoices from us for every transaction.